DISRUPT
Brand Strategy & Creative Direction

ChiragShah

Chief Disruptor, Unruly Creative Labs
Director & CEO, People Design & Communications

Brand strategist and creative leader with over 15 years across DDB Mudra, mcgarrybowen, Embibe, and People. Turning business problems into brand movements, and briefs into work people remember.

15+
Years
Strategy + Creative
Dual lens
Pan-category
Brands
Chief Disruptor
Chirag Shah
Professional Profile

The strategist with a rebel streak.

Chirag Shah leads brand thinking and creative direction at Unruly, and runs People Design & Communications as Director and CEO. Across both, the obsession is the same: turning business problems into brand movements, and briefs into work people actually remember.

His career spans DDB Mudra Group, mcgarrybowen India, and Embibe (Reliance), where he led brand engagement, client services, and brand and innovation. Equal parts strategist and creative agitator, he builds brands from the human truth up.

The belief underneath the work is simple. There are barriers in people's minds that keep them from a brand. Find the human insight that unlocks them, and the rest of the work follows.

Dual lens

Strategy and creative under one roof, so the thinking and the making never drift apart.

Human-insight led

Every engagement starts with the truth underneath behaviour, not the brief on the surface.

Agency-built

Fifteen-plus years inside India's leading agencies, now brought to founders and brands directly.

What I Do

Where I Play

A strategist who can direct the creative, and a creative who starts with the strategy.

01

Brand Strategy & Positioning

Finding the invisible rules a category runs on, then building a position that redefines the space.

02

Creative Direction

Turning strategy into work people remember. Campaign platforms, brand films, and ideas with teeth.

03

Brand Consulting

Senior counsel on brand architecture, naming, identity, and the decisions that shape perception.

04

Go-to-Market

Translating the idea into launch: channel roles, sequencing, and the moments that build traction.

05

Brand & Innovation

Building new brand systems and propositions, from first principle to in-market product.

06

Human Insight

Every brand problem is a people problem first. The work starts with the truth underneath behaviour.

My Methodology

The UNRULY Framework

The proprietary model I run every engagement through, from category decoding to go-to-market.

U

Uncover

Audit the category's codes and name what's become predictable.

N

Navigate

Surface the real consumer tensions others have missed.

R

Reframe

Build a sharper story that shifts the category conversation.

U

Unleash

Turn strategy into the big idea, across every format.

L

Lock

Codify the brand's language so it looks and sounds its own.

Y

Year One GTM

Take it to market and make year one count.

Six steps. One operating system for disruption. Read the full framework →
Signature Work

Selected Projects

A few of the brands and campaigns built along the way.

LL

Loca Loka Tequila

Brand Build

A two-year build for Rana Daggubati's global tequila brand: the name, identity, label, and voice, through to its India launch.

SB

Scotch-Brite Super Strong

3M · Campaign

'Stop Using Steel', a human-insight-led campaign that reframed a decades-old kitchen habit around a smarter product.

ETV

ETV @30

Eenadu Television · Brand Campaign

Chosen over 40 agencies to shape the 30-year milestone campaign for one of India's most-watched networks, plus fiction-launch campaigns with Keerthy Suresh.

ID

ID Foods

Branding

Brand identity and design work for the South Indian foods brand.

EM

Embibe

Reliance · Ed-Tech

Led design and communication, and brand and innovation, for the Reliance learning platform.

Brand experience also spans mandates across FMCG, retail, media, and consumer brands through DDB Mudra and mcgarrybowen.

Career

The Track Record

Sep 2023 - Present

Director & CEO

People Design & Communications

Leading one of Bengaluru's most pragmatic, media-agnostic creative agencies, building emotional connections between brands and people through design and communication.

Apr 2021 - Aug 2023

Director, Design & Communication

Embibe (Reliance)

Brand, design, and communication leadership for the Reliance ed-tech platform, after leading Brand & Innovation.

2018 - 2020

Client Services Director

mcgarrybowen India

Senior client and brand leadership across mainline advertising mandates.

Nov 2011 - Mar 2018

Director, Brand Engagement

DDB Mudra Group

Six-plus years building brand engagement and campaigns at one of India's leading agency networks.

EducationMaster's degree, Marketing & HR · MATS Institute of Management and Entrepreneurship (2009 to 2011)
How We Work Together

Ways to Engage

Every engagement is bespoke. These are the usual shapes it takes.

01

Advisory Retainer

Ongoing brand and strategic counsel. A senior thinking partner on call for the decisions that move the brand.

02

Project Engagement

A defined scope with a clear outcome: positioning, identity, a campaign platform, or a go-to-market plan.

03

Fractional Brand Lead

Embedded senior brand and creative direction for a sprint, when a team needs a steady hand at the helm.

"Every brand problem is a people problem in disguise. Find the human truth, and the work writes itself."

Chirag Shah
Get in Touch

Let's build
something unforgettable.

Brand strategy, creative direction, or a problem that needs breaking open. Start with a conversation.